FAQ

Do you have a cancellation policy?

Cancellations within 48 hours are subject to a fee of 50% of the service total. A no show fee it the same, and may result in being blocked from booking. Repeated cancellations may result in being required to place a non refundable deposit before booking.

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What if I'm going to be late?

Anything after 15 minutes late may result in a shortened service such as no blow dry, or even a cancellation fee and needing to reschedule. I always do my best to stay on schedule as well and will always contact you if I'm running a bit behind; I respect your time too!

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Is it true that dirty hair is best for color?

This is a long perpetrated myth! Two day hair is usually fine, but excess product build up and oils actually prohibit the color from working as effectively. 

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Why do your prices say "starting at"?

Each service includes a standard amount of time and/or product. This can go up based on hair length and density, as well as extra time needed to complete the service.

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Can I work or have a silent appointment?

Most definitely! I have wi-fi for you to enjoy! I completely understand that you may need to work, or need a little quiet time to yourself to relax and decompress. You can pick the music we listen to, or even put on a podcast!

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How do I know what to book?

I have a service menu you can check out. If you are still unsure, never hesitate to contact me! When you request an appointment online, you will receive a short form to fill out so I can get an idea on what your hair goals are! I will review your responses and adjust the appointment if needed, or ask some follow up questions. It's important to me that we're on the same page and have enough time together.

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What should I do when I arrive?

I am located within Meraki Salon. Right inside the door we have a full drink and snack bar. Help yourself to some refreshments and relax in our cozy waiting area, I will be up to get you shortly!

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